Insurance
List of Panel Insurance and Third Party Administrators (TPA)
We are continuously updating our list of insurance panels and TPAs to enable cashless transaction for our patients. If you are using your insurance policy for the first time at our centre, feel free to contact the respective branch for any enquiries. For insurance companies not listed here, you may pay upfront for your treatment and claim back the amount from your insurance company.
Simple Guide To Get Your Treatment Covered
International
- Across Asia Assist
- EMA
- Bupa
- International SOS
- International Assistance
- Fullerton Health
- Prestige International
Malaysia
- AIA
- Great Eastern
- Great Eastern Takaful
- Prudential
- Tenaga Nasional
- PMCare
- MediExpress HealthConnect
- CompuMed
- MiCare
- Etiqa Insurance & Takaful
- Allianz
- ZURICH
- IHP
- MAS
- HealthMetrics
- AXA
- Liberty Insurance
- ASP Medical Group
- Mednefits
- IHM (Integrated Healthcare Management)
- Tajiri Emergency Assistance
- MCIS Life
- Lonpac Insurance
- FWD Insurance
- Genting Berhad
- COS (Corporate Outsourced Services)
- VADS
- TM
- Tokio Marine Insurance Group
- SSM
- Ulink Assist
- Takaful Malaysia
- MIYA
- MediLink-Global
- MPI Generali
- MIDA
- WECARE
- Bank Negara Malaysia
- KWSP / EPF
- RHB Bank Berhad
- UOB
- Hong Leong Assurance
- AmAssurance
- CIMB Bank
- BSN
- Malaysia Airlines
- AirAsia
Insurance FAQs
Coverage depends on your insurance policy and the type of eye condition. Generally, medical conditions (e.g. cataract) may be claimable, while elective procedures (e.g. LASIK) are usually not covered.
👉 You can send us your insurance card via WhatsApp and we’ll help you check.
Yes, cataract surgery is commonly covered by most medical insurance policies, subject to your policy terms and limits.
LASIK and other refractive procedures are typically considered elective and are not covered by insurance. However, coverage may vary depending on your policy.
You can send us a photo of your insurance card via WhatsApp, and our team will assist you in checking your eligibility.
You can still proceed with treatment by paying upfront and submitting a reimbursement claim to your insurance provider afterward. Our team can guide you through the process.
For panel patients, most treatments can be arranged on a cashless basis (subject to approval).
If not covered, payment will be required upfront.
Please bring your IC/passport and insurance card. If you have any referral letter or previous medical reports, do bring them along as well.
Some insurance providers may require a referral letter from a GP. This depends on your policy. Our team can advise you after checking your insurance details.
Approval time varies depending on the insurance provider. In many cases, it can be processed on the same day, but it may take longer for certain cases.
Yes! You can send us your insurance details via WhatsApp, and we’ll help you check your coverage before your appointment.